Question 1

Do you offer local delivery in the Southern Highlands?

Accepted Answer

Yes, we do. Tobie personally wraps and delivers all hampers to any town or village within the Southern Highlands for a flat fee of $12 per address.

Please allow 3-5 business days for delivery, especially in peak gift giving times.

For multiple deliveries, or bulk corporate orders, please contact Tobie directly for a personalised quote.

We also offer a free Southern Highlands local pick-up service. Pick up is from Bowral.

Question 2

Do you offer a free local pick-up service?

Accepted Answer

Yes. We offer a free Southern Highlands local pick-up service. Pick up is from Bowral (Old South Road).

Please allow 3-5 days for your hamper to be crafted, Tobie will contact you to arrange a time that suits and to share with you the exact Bowral pick-up location.

Question 3

Can you wrap my gift hamper in my own corporate branded ribbon?

Accepted Answer

Yes - our gift hampers make fabulous client gifts. Tobie can wrap any of the hampers in your own branded ribbon - just reach out to her directly to arrange.

Question 4

How much is delivery within Australia?

Accepted Answer

If you are wanting your hamper delivered outside of the Southern Highlands, we offer Australia-wide delivery. The fee is $20 flat rate per hamper.

Please allow 5-10 business days for delivery, especially in peak gift giving times.

Question 5

Do you offer international delivery?

Accepted Answer

We can ship internationally - please contact Tobie directly for a personalised quote.

Question 6

Do you provide tracking?

Accepted Answer

Yes. Tracking is provided for all shipped hampers.

Once your order is dispatched, you’ll receive a tracking link via email so you can follow your hamper’s journey.

Question 7

How long does delivery take?

Accepted Answer

Local Southern Highlands deliveries: 3–5 business days
Australia-wide deliveries: 5–10 business days

Question 8

Where are the products from?

Accepted Answer

Every one of our gift hampers is thoughtfully curated to showcase the very best of the Southern Highlands, NSW. We showcase talented local producers, selecting premium small-batch items that reflect the region’s quality, creativity, and charm.

Each hamper is carefully assembled to offer a true taste and experience of the Southern Highlands—from artisan foods and handcrafted treats to boutique beverages and beautifully made goods. Our aim is to create gifts that feel special, meaningful, and deeply connected to the place we call home.

When you choose one of our hampers, you’re not only giving a memorable gift—you’re supporting local makers and celebrating the vibrant community that makes the Highlands so unique.

Please Note:  If a product is unavailable, we will replace it with a like product, that's equally delicious and unique.

FAQs

Frequently asked questions